Global Telecom Billing and Revenue Management Market Key Findings, COVID – 19 Outbreak, Regional Study, Industry Trends, Key Players Profiles and Future Prospects
Telecom Service Assurance Market Overview:
Global Telecom Service
Assurance Market is expected to reach USD 9.32 Billion by 2027, registering
a CAGR of 9.3% during the forecast period 2020–2027. In this
report, Market Research Future (MRFR) includes the segmentation and dynamics of
the market to offer a better glimpse of the coming years.
An increase in the number
of cellular/mobile subscribers and the growing need of operators to automate
network operations due to high customer churn rate are factors driving the
global Telecom Service
Assurance Market. Telecom
service assurance helps telecommunication companies to enhance the quality of
services offered by various telecom operators. It is a key competitive
differentiator for telecommunication operators globally. All the key services
offered by the telecom providers must be strong on service performance
management and operations practices. Telecommunication service providers are
offering several innovative services apart from traditional data and voice
services in order to remain competitive in the telecommunication market; these
services include over the top service (OTT) and digital payment services. With
such intense competition, CSPs are now extensively focusing on product quality,
since customers are expected to be loyal to a brand only until the services
offered by the provider are satisfactory. In order to do so, CSPs have to
ensure efficient service support and service delivery management. Telecom
service assurance is a holistic solution that helps in efficiently managing and
keeping up with the quality of services. Telecom service assurance includes a
number of tools for fault and event management, performance management, quality
of service management, network traffic management, network and service testing,
and customer experience management, among others. All these solutions help the
telecom operator to effectively enhance the quality of services offered to the
customers.
The adoption of telecom
service assurances is specifically increasing in developing economies where the
competition in the telecommunication industry is growing. Also, with the entry
of various telecom service assurance providers in the market, enterprises have
various vendors to evaluate before selecting the solution vendor, which in turn
is creating competition in the market. Also, with the introduction of more
affordable and technologically advanced solutions, the popularity of the
telecom service assurances is increasing. All these developments in the market
are driving the market forward.
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Competitive Analysis:
The Prominent Players
operating in the Telecom Service Assurance Market are Huawei Technologies
Co., Ltd (China), Hewlett Packard Enterprise Development LP (US), Accenture
(Ireland), Comarch SA (Poland), IBM (US), VMware (US), TEOCO Corporation (US),
Nokia (Finland), NETSCOUT Systems, Inc. (US), Anritsu (Japan), Centina Systems
(US), Enghouse Networks (US), Infovista (US), NEC Corporation (Japan), and
MYCOM OSI (US).
Segmental Analysis:
The Global Telecom Service
Assurance Market has been segmented on the basis of Component, Deployment Type,
Operator Type, and Region.
·
Based on the component,
the telecom service assurance market has been segmented into product and
services. The product segment accounted for the higher market share in
2018 and is expected to account for the larger share during the forecast period
as well. With the growing demand for products from both mobile as well as fixed
operators, the need for various telecom service assurance products is
increasing. The services segment is expected to record a higher CAGR during the
forecast period. Between professional and managed services, the managed
services segment is expected to register the higher CAGR during the forecast
period.
·
Based on deployment, the
telecom service assurance market has been segmented into on-premise and cloud.
The cloud segment is expected to register the higher CAGR during the forecast
period. Telecommunication companies are rapidly adopting cloud-based services
and solutions as these offer several benefits, including scalability,
flexibility, and ease of operation, to telecom operators..
·
Based on operator type,
the telecom service assurance market has been segmented into mobile operator
and fixed operator. The mobile operator segment expected to exhibit the highest
CAGR during the forecast period, 2019–2025
Regional Analysis:
The regional analysis for
the global telecom service assurance has been done for North America, Europe,
Asia-Pacific (APAC), and the Middle East & Africa, and South America.
The market in North
America accounted for the largest market share in 2018, and it is expected to
register high growth during the forecast period. The key driving factors for
the growth of the telecom service assurance market in the region include the
growing demand for such solutions among various communication service providers
in the US, Canada, and Mexico.
The market in Asia-Pacific
is expected to record the highest CAGR during the forecast period. For the
purpose of analysis, Asia-Pacific has been categorized as China, Japan, India,
and the rest of Asia-Pacific. This growth can be attributed to the growing
number of companies in the region and their need for efficient management of
queues.
Table of Contents
1. Executive Summary
1.1. Market Attractiveness Analysis
1.1.1. Global Telecom Service Assurance Market, By
Component
1.1.2. Global Telecom Service Assurance Market, By
Deployment Type
1.1.3. Global Telecom Service Assurance Market, By
Operator Type
1.1.4. Global Telecom Service Assurance Market, By
Region
2. Market Introduction
2.1. Definition
2.2. Scope Of The Study
2.3. Market Structure
2.4. Macro Factor Indicator Analysis
Continued…
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